Converge ICT gave us hope with its high speed internet connection that beats other competors; making it as one of the top internet provider to look forward this 2020. And as they further ensures of a more convenient customer journey, the leading fiber internet and data solutions company aims to innovate their services and make it more accessible.
Thanks to a new partnership with leading self-service payment kiosk operator BTI Payments, Converge ICT’s customers can pay their bills in more than 500 self-service Pay & Go payment kiosks, with a number of them operating 24/7. For customers, this means more locations for paying bills, shorter queues, and an enhanced customer experience.
Since launching the country’s first pure end-to-end fiber internet network, Converge ICT has been offering Filipino consumers a speedier and more reliable internet connection. Last year, Converge ICT rolled out the country’s first 400Gbps backbone to augment existing domestic network capacity. As an extension of the company’s mantra to optimize customer experience, Converge ICT partnered with BTI. This endeavor intends to deliver an improved end-to-end customer experience that goes all the way to bills payment.
Innovative customer-centric programs as such has enabled Converge ICT to grow its base and allow more Filipinos to enjoy premium fiber internet experience. And for efforts such as this, the fiber internet organization has been cited by London-based International Finance Awards Group as the “Fastest Growing Fiber Internet Service Provider in the Philippines.”
“Converge ICT is about giving Filipino consumers the kind of connectivity that is simple, fast, and easy. As we grow our presence in the Philippines, we are turning to credible and capable partners who will help us deliver the kind of customer experience we promise. In terms of bills payment, Pay & Go has the expertise and nationwide presence that complement our goal of delivering that seamless experience,” said Dennis “J3” Uy, Converge ICT President & CEO.
BTI payments is a wholly owned subsidiary of BANKTECH, a top provider of ATM and payment technology in Australia and Asia for the past 25 years.