Teacher Insights: How can make “The ARK by UnionBank” save you from stressful banking experience?

What is your current banking experience? Personally, I used to fall in line for a very long time inside a commercial bank. What’s the worst part I experienced is falling asleep inside a bank? As a client, having that kind of inconvenience technically shows the low professionalism of the bank. And the strong economy we have today, we need a bank that moves with our big banking needs.


In the business industry, the barometer of their success in the future will not only depend on how they utilize technology. More importantly, their growth will be heavily anchored on the depth of interaction and quality experience customers get by interfacing with the brand.

So whatever status you’re in your personal or business needs, UnionBank in the Philippines continually develop their banking system to open more doors of opportunity for clients to thrive more. Now it gets brighter, as they partnered with “Micro-D International, Inc.” to create a Digital Transformation (DX) in a way we do banking.


Igniting the DX revolution, “The ARK-by UnionBank” is the newest groundbreaking retail and banking hub in the heart of Makati Business District. Their primary goal is to make banking experience more innovative yet simpler, fast yet very safe, in the convenience of their new cozy facilities. What makes this bank hub (branch) so special is this:

Clients will be provided with their iPad to do whatever bank transaction they choose without those shady lines. With the comfort of their seats, you can do your bank needs with the help of their friendly bank assistance.

The ARK is indeed a refreshing space that uses digital technology to augment an actual banking experience. They have private rooms for small conference meetings. And with free WiFi access and sweet coffee station, there’s no greater thing in banking than this.


To those who will start their new business, The ARK also becomes an avenue for off-site productivity for your business ideas. Encouraging creative tech ideas not just from its partners but for clients as well. Still, within the space, there is very powerful technology that allows customers to save time, fulfill their usual routines, enjoy a more hassle-free banking experience, and interact with space positively.


How this innovation possible? The partnership with MDI makes digital transformation open to make UnionBank banking system more comprehensive and effective to people. With the use of DX Trinity- design, the physical space, and the brand’s aspiration – it enables the vision of The ARK in full action.


“The ARK is a bridge between the real-world banking experience and the digital experience, which we have made possible by teaming up with our partners, led course by MDI,” says Ana Aboitiz-Delgado, deputy center head for Customer Finance and chief user experience Officer of UnionBank. “We’re delighted at how MDI and our partners have interpreted our visions and brought our ideas to life at the ARK.”

Ark 2

Every groundbreaking technology today should take into consideration the human element and interaction and how it complements its surroundings. That’s the vision that UnionBank of the Philippines—led by its President, Mr. Edwin Bautista (right), brought to life with the help of Micro-D International, Inc. (MDI) at The ARK, a refreshing retail space that espouses digital technology to augment an actual banking experience.

Come to “The ARK by UnionBank” and let digital transformation define the way you should do your banking experience. You can experience 24/7 online banking experience with their website at www.unionbankph.com, or visit The ARK at the Ground Floor, Insular Life Building, Ayala Ave. cor Paseo de Roxas, Makati City.

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